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Mason Cooper: A Journey in Field Service Engineering

Mason Cooper's career in field service engineering has navigated numerous challenges and opportunities, shaping his career over the past few years. Here’s a detailed look into his journey, experiences, and insights. 

A Dynamic Work Environment 

Mason's role as a field service engineer is far from monotonous. Each day brings new challenges and learning opportunities. Unlike traditional office jobs, field service engineering involves travelling to various sites, meeting new people, and solving unique problems. This dynamic environment keeps Mason's work engaging and refreshing.

Starting at ABB 

Mason joined ABB in September 2020, marking nearly five years with the company. His journey began through an apprenticeship route, which has been instrumental in shaping his career. He started with a Level 3 engineering apprenticeship, providing a solid foundation in both theoretical knowledge and practical skills. This three-year program included two years of college education and a year of hands-on experience in the workplace. 

Following this, Mason pursued a Level 4 Higher National Certificate (HNC) in engineering, completed alongside his level 3 apprenticeship. This dual approach allowed him to gain a deeper understanding of engineering principles while continuing to develop his practical skills. 

Continuing Education and Growth 

Currently, Mason is enrolled in a Level 6-degree apprenticeship in robotics at Cranfield University. This opportunity came about as he expressed an interest in joining the course alongside the new cohort of apprentices joining this business. The facilities at Cranfield are state-of-the-art, and the course, though new, is well-structured and incredibly exciting. 

The Value of Apprenticeships 

Reflecting on his journey, Mason emphasizes the numerous benefits of apprenticeships. They provide a balanced mix of education and practical experience, allowing individuals to develop a comprehensive skill set. Apprenticeships also help in developing softer skills like dealing with different types of people and adapting to various working environments. Mason highlights the importance of learning about health and safety, the right ways of working, and navigating real-world challenges that are not encountered in a classroom setting. 

Even after completing his apprenticeship, Mason continues to learn from experienced engineers. Mason says “they often pass on valuable knowledge through casual conversations, sometimes without even realizing it. This continuous learning environment is one of the key advantages of an apprenticeship.” 

Career Highlights and Future Aspirations 

Mason's time at ABB has provided him with incredible opportunities for travel and practical experience. He has travelled to Spain and the Czech Republic for training and has worked on exciting projects, including programming an Autonomous Mobile Robot (AMR) at customer sites. These experiences have not only enhanced his technical skills but also provided valuable life experiences. 

Looking ahead, Mason's short-term goal is to complete his degree in robotics. In the long term, he aims to support the UK in learning more in the areas of AMR technology. This involves continuing to learn and develop expertise in this niche field. 

Advice for Aspiring Apprentices 

If Mason could go back in time to when he started his apprenticeship, he would advise himself to take every opportunity and enjoy the journey. It's important not to stress too much and to stay on top of your work, especially when balancing college, university, and job responsibilities. For those starting their apprenticeships, his advice is to embrace every learning opportunity and enjoy the experience. It's a fantastic opportunity to grow both personally and professionally. 

Conclusion 

Mason Cooper's career in field service engineering has been a journey of continuous learning and adaptation. The challenges and opportunities presented by working with new technologies keep him motivated and excited about the future. For those considering a similar path, Mason encourages embracing the dynamic nature of this field and the endless possibilities it offers. 

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