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“Just a Job” to global impact — Owning your path, lifting others

When Anandi Krishnan stepped into the workforce, it wasn’t the result of a long term plan or a carefully mapped career. It was necessity; a way to support her family and keep life moving. But what began as “just a job” evolved into a journey defined by resilience, self belief, and continuous learning. Today, her work now touches 90+ countries, shaping ABB’s global invoice to pay operations and inspiring women across the organization.

Ananda Krishnan, Global Procure-to-Pay Delivery Lead, India
Starting owning the climb: Expertise built after-hours
Anandi began at entry level, learning every aspect of procure to pay hands on — processing invoices, understanding controls, troubleshooting systems, and navigating compliance. Her mastery was built after hours, in the margins of her day, balancing motherhood, work, and her own development. She completed an MBA in Finance while working, often studying on weekends and retaking exams until she cleared them.
The result? Hard earned domain expertise, and the confidence to lead at a global scale.

“You have to keep learning. Become an expert in at least one area — and adapt as technology changes.”

From disruption to leadership: Building a global hub
Joining ABB in June 2020, at the height of the pandemic, meant stepping into a fully remote operation serving about 40–50 countries. Over the next few years, Anandi helped transform the model into a centralized global hub, expanding delivery to nearly 90 countries and streamlining collaboration across India, Kraków, China, and San Luis Potosí.
Today, she leads a 480 member organization, responsible for invoice processing to payments and customer front ending — a critical function that keeps ABB’s business running smoothly across continents. 
For Anandi, this reflects the unmatched strength women bring to operations: structure, consistency, empathy, and quiet leadership that holds everything together.

What allyship looks like at work
For Anandi, a workplace where women thrive is built on visible action, not intent. It begins with a culture that lives its values daily, and with managers who act as true mentors: candid about strengths, honest about development areas, and invested in individual growth. She also emphasizes policies that meet women where life meets them: flexibility, safe transport, understanding through major life events, and support during career breaks and returns. Consistent awareness building and clear processes are essential to creating a workplace that feels safe, credible, and fair for everyone.

Breaking quiet ceilings — starting with our own
The stereotype she wants to dismantle isn’t just external. It’s the quiet, internal ceiling some women place on themselves when life gets busy: I’ll stay where I am; learning can always wait. Anandi’s counter: plan, ask for support, and keep going. 
She also names a harder truth from earlier roles: women to women friction can happen when expectations are unclear. Her response as a leader now is simple: align early, talk it out, and invite dissent directly; the difference between tension and trust. 

Innovation, enabled by learning
Though her craft is finance, Anandi champions tech enabled operations: SAP and Central Finance (CFIN) as the backbone; ServiceNow for service workflows; and AI upskilling (courses and internal tools) to unlock efficiency — because innovation belongs in every function, not only R&D.

If Anandi’s journey resonates with you this International Women’s Day, consider one step you can take: to learn, to sponsor, or to make space for a voice that needs it.
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